Lauren Guymer

Shop Policies

Store policies and FAQ

Shop policies:

Postage & processing:

  • All orders are sent flat-packed or rolled in a tube via Australia Post.

  • Your order will be processed within 2-3 business days, updates will be sent to your registered email.

  • Standard and Registered post is available for both Australian and International customers. Please select an option at checkout.

  • It is highly recommended to select Registered post at checkout so your parcel can be tracked and signed for.

  • The arrival time of the item/s you bought is dependant on your location. As a guide, it usually takes up to 1-2 weeks for Australian orders, and up to 1 month for international orders.

  • Express post is not included in these options and is an additional cost, please contact me before making a purchase to organise it.

Returns / Cancellations:

  • I don't accept returns, exchanges, or cancellations due to a change of mind. 

  • Any postal damage/loss is out of my control, please select Registered Post at checkout to ensure the safety of your order.

  • If you are unsatisfied in any case please notify me and I will do my best to resolve any issues!