Lauren Guymer

Shop Policies

Store policies and FAQ

Shop policies:

Postage & processing:
- All orders are sent safe & secure via Australia Post in a sturdy cardboard envelope or padded satchel.
- Your order will be packaged & dispatched within 1-4 business days, updates will be sent to the email you registered with at checkout.
- The arrival time of the item/s you bought is dependant on your location.
- As a guide, it usually takes 1 week within Australia, and 1 month for International.
- Standard and registered post is available for Australian customers. Please select an option at checkout.
- Standard post is available for International customers.
- Express/registered post can be arranged to any location, but please contact me first before making a purchase as it needs to be calculated.

Returns / Cancellations:
I don't accept returns, exchanges, or cancellations due to a change of mind. 
- Any postal damage/loss is out of my control.
- To ensure the safety & ability to track and sign for your order please select/arrange registered or express post.
- If are unsatisfied in any case please notify me and I will do my best to resolve any issues!